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Launch, sell & deliver subscriptions on Salesforce Commerce Cloud

Innovate faster

Go from one-off sales to ongoing subscriptions

Grow new revenue streams

Quickly launch and manage subscriptions and services on top of your existing products. We make it easy to go from taking one-off sales to collecting recurring revenue with an agile product catalog for all channels.

Pivot faster. Outpace your competition.

Don’t let slow, rigid systems hold you back from testing new pricing strategies and business models. With a unified product catalog, you can disrupt the market by rolling out new pricing plans, bundles, promotions and offers to every sales channel in hours, not months.

Unite your sales channels

The best shopping experiences are convenient, effortless and consistent. Our connected commerce platform lets you deploy products to any channel and bridges the gap between in-store and digital offerings to deliver a unified shopping experience.

Commerce Cloud Launch
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Commerce Cloud Sell

Sell subscriptions and deliver B2C customer excellence

Create 1:1 experiences from discovery to delivery

Personalize at scale

A one size fits all approach won't win customer loyalty. Instead, you can deliver the right offer, to the right customer, at the right time with AI-powered next best actions and offers to personalize every shopping interaction.

Turn buyers into subscribers

Convert unknown visitors into ongoing subscribers through guided customer journeys, dynamic pricing and personalized offers, all flowing from a single shopping cart for both subscriptions and tangible goods.

Make every visitor count

Get marketing, commerce, sales and service cloud working in concert to recover and convert abandoned shopping carts into loyal customers.

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Build frictionless post-purchase experiences

Deliver ongoing customer excellence 

Increase customer retention and recurring revenue

A 360° view of your customers in Salesforce makes it easy to decrease churn and maximize predictable revenue. Use next best action recommendations from Einstein to offer customers personalized discounts, bundles and add-ons to make them stay longer and buy more.

Nurture customers for life with first-class service and support

A great customer experience doesn't finish with the ‘thank you for your order’ page. Get a unified view of all customers and orders to quickly resolve problems, proactively nurture post-purchase relationships and create up-sell opportunities.

Give subscribers full flexibility and control with self-service

Let customers self-serve on their own terms to change, manage, track and place orders from a personalized portal – anytime, on any device.

Commerce Cloud Deliver
Commerce Cloud Demo