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True customer focus - the next big challenge after deregulation
Deregulation has unleashed highly competitive energy retail markets across much of the globe.
In this on demand webinar Jote Bassi, Francisco Marin, and Hilda Wong from CloudSense’s Energy and Utilities team will discuss and answer questions on:
- The energy landscape and the lessons learned from deregulation
- New customer challenges as a result of increased competition
- How to be truly customer-focused in order to survive and thrive post deregulation